Shipping Policy

At Revena, we are committed to delivering your fashion pieces safely, quickly, and reliably. Below is everything you need to know about our shipping process:

1. Processing Time

Orders are typically processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email once your order is shipped.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

• Local (Portugal):

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

• International Shipping:

  • Standard International Shipping: 7–14 business days

  • Express International Shipping: 3–7 business days

Note: Delivery times may vary depending on the destination and customs processing.

3. Shipping Costs

Shipping fees are calculated at checkout based on the weight, size, and destination of your order.

Free shipping promotions may apply to certain orders as stated on the website.

4. Order Tracking

Once your order ships, you will receive a tracking number via email.

You can track your order anytime on the courier’s website.

5. Damaged or Lost Packages

If your package is damaged during delivery or lost in transit, please contact us at contact@revena.store within 7 days of receiving your order.

We will assist you in replacing or refunding your order as quickly as possible.

6. Customs & Import Duties

For international orders, import duties, taxes, and customs fees may apply.

These fees are the responsibility of the recipient.

Contact Us

For any questions regarding shipping, please contact us:

Email: [contact@revena.store]